English class system Essay Example for Free

English configuration system EssayThe rigidity of the English affiliate system is the root of cataclysm in twain fabrications. Discuss how far and in what slipway do you agree or disagree with this? In both fables the rigidity of the social class system is the of import ca drug abuse of the tragedy although in that location ar other aspects in each novel that add to the tragedy such as forbidden love, childhood innocence and jealousy. All these factors lead to Robbie turner being falsely accused and later imprisoned for the foil of Lola over ascribable to brionys jealousy of the love that Robbie has for her sister Cecilia, in Atonement. They also contribute to Ted burgess suicide as a result of his discompose due to his social class and also king of beastss jealousy and childhood innocence, all this played a role in Marian Trimingham and Ted Burgess being caught and the subsequent tragedy that occurred such as king of beasts Colstons physiological trauma in The go between. The social take off in Atonement was very obvious Robbie was accepted into the Tallis family but was never equal to them.Cecilia al close fe ard the relationship she had with Robbie because of his class and the repercussions it could bring for her and her family within the upper class sociality Why dont you talk to Robbie anymore? I do. We just move in different circles, thats all. The social divide is also obvious after Lolas rape in the way that it is only the men of a lower class that are questioned throwing aside the reputations that Robbie Turner and Danny Hardman had with the family and honest, hardworking men. The final thing that shows the class divide is when Cecilia finally confesses her love for Robbie her family disown her and she is force to live a lower class life because the Tallis family are scared of how their reputation would be modify if they gave their blessing for their daughter to marry not only a lower class but one that had been convicted of ra pe The social divide in The go between is clear because of the fact that Ted comes from a much lower class than Marian meaning there can be no possible in store(predicate) for the relationship because of the social taboos involved The past is a foreign country they do things differently there.Another way in which social divide is pellucid in this novel is when Leo decides that he is not comfortable to continue being the go between Marian and Ted but Marian constricts him into doing it with the help the role that comes with her higher class. Although social class in the root of all the tragedys that happen in the novel there are sub tragedies such as jealousy, childhood naivety and forbidden love. Jealousy is the second biggest factor that adds to the tragedy in Atonement because if Briorny had not been jalousie of the clear affection Robbie had for Cecilia she would not have opened the letter thus she would not have been so bias when she saw Lola was being raped. Although it als o seems that Briony may have been laborious to seek revenge on Robbie as age was hurt by the fact he loved Cecilia more than her and this came to a head when Briony walked in on Robbie and Cecilia in the library. This factor of jealousy also links in closely with childhood innocence as later on in the novel Briony realises her naivety as a child How guilt refined the methods of self-torture, threading the beads of detail into an eternal loop, a rosary to be fingered for a lifetime.The fact she did not truly understand what was going on and what the consequences of her actions would lead to and the dire consequences it would hold for everyone involved. Childhood innocence is the second biggest contributor to the tragedy in the novel The go between as when Leo begins to read the letters he is taking between Marian and ted he becomes uncomfortable with the contents of them due to his childhood innocence and nativity towards life. Also when he tries to stop being the go between for Mar ia and Ted he is put under psychological pressure and is forced to continue Grown-ups didnt seem to realize that for me, as for most other schoolboys, it was easier to keep silent than to speak. I was a natural oyster. . Ultimately, Leos inter-group communication as messenger between the lovers has disastrous consequences.The trauma which results when Marias family discover what are going on leads directly to Teds suicide. The third most important factor that influenced the tragedy in the novel Atonement would be childhood innocence this affects how the novel ends up greatly as it is clear that Briony is in love with Robbie and from the way she talks of him you can see even though she feels as if she has matured she is still very childish in her ways The very complexity of her feelings confirmed Briony in her view that she was entering an arena of adult emotion and if she cannot have him then nobody can. Although she may have not intended for the events to become tragic as they did . Yes. I saw him. I saw him with my own eyes. It was clear that it was not just Robbie but Cecilia that she was enceinte as well for the fact she has stolen Robbie from her in her eyes I wouldnt necessarily believe everything Briony tells you. Shes rather fanciful.Another thing is that if Briony had not been a child at the time she would have taken a much different perspective on the many events that led her to theorizeing that Robbie was a sex maniac The third most important factor that contributed to the tragedy in The go between was the forbidden love between Marian and Ted because if it had not been for the love that they had for each other Leo would not have become the go between and later on being forced to carry on and t would also not have led to Teds tragic suicide. There was also the forbidden love between Leo held for Marian that eventually led to Leo being put under immense psychological pressure Not Adam and Eve, after eating the apple, could have been more disorien ted than I was.The womens rightist view on the use of it in Atonement would be, feminism adds greatly to the tragedy caused by the social class because women in the novel are portrayed as weak and fluttery in the way that they cannot stick to one thing and follow their hearts over their head What do you say, Cecilia? Does the animated weather make you behave badly? Good heavens, youre blushing. wseaA good example of this is when Cecilia is adamant of Robbies innocence but nobody listens to her as they all think she is just a silly woman that has fallen in love with a man below her class Ill wait for you was elemental. It was the reason he had survived. It was the ordinary way of saying she would refuse all other men.Only you. Come back. The fact that only men are conscripted into the army and women where exclusively not allowed to join splints Robbie and Cecilia up again and exacerbates the clear line between peoples thoughts on women at that time. The other instance that femini sm affects this novel is when Lola is raped in the way that Paul Marshall believes women as objects and that they are only there to satisfy men. This gives a clear view of how women where objectified in this time A Feminist view of the use of it in The go between would be, the reason that the love between Marian and Ted is forbidden because Marian is the higher class person in the relationship at the time, whereas if the man had been the upper class he probably would have been commended for having a mistress The past is a foreign country they do things differently there.. This is because at that time women were thought to be led by their hearts rather than their heads which in most circumstances lead to dire consequences and are patronised by men when they make a mistake Its better to write about things you feel than about things you know about. .The other instance of Feminism in this novel is A Marxist doctrine on the use of it in the novel Atonement is that, Marxism and the class system are closely think in the way that there is a huge amount of social inequalities in the novel that led to Robbies imprisonment. This is shown when the police only question Robbie Turner and Danny Hardman about the rape of Lola and even though the family have known Robbie the whole of his life once he is accused of the rape they quickly turn on him and do not for a second believe him when he pleads his innocence what is the point now they just want the hideous thing to be forgotten as they believe that nobody from the upper class could ever give such a heinous crime. This enhances the idea that reader has of the adults and even though they are supposed to be mature and have a more even outlook on life they are still very childish on their outlook on the class system and the way that it affects a person.They also believe that it is only people of a lower class that would ever commit a crime. Marxism applied to another factor that caused the tragedy could be when the Tallis fa mily take Robbie in out of pity because he is from not only a lower class but from a broken family as well. They then pay for his education which puts emphasises on the distance between the classes. A Marxist opinion on the use of it in The go between is that, Marxism and the class system are closely related in the novel in the way that there is a huge amount of social inequalities in the novel that led to not only Teds suicide, but the physiological damage that is done to Leo in the process The past is a foreign country they do things differently there.Marxism applied to another factor that causes tragedy could be when the Maudsley family take Leo in out of pity, showing the clear division of classes at that time and even though they treat his well he is always clearly an outsider. A good example of this is when Marian pressures him into carry on delivering messages between Ted and her even though it is clearly making him feel uncomfortable. In conclusion of both The go between and Atonement the key causes of the main tragedy is the social divide between the classes and that the upper class are all too happy to use the lower class for their benefit and then disown them as soon as they become a hassle. The 2 novels also share the sub causes to the main tragedys which are forbidden love, childhood innocence and jealousy. Although in each of the novels the sub causes did affect the main tragedy in different amounts.

Core Product and Supplementary Services

Core Product and Supplementary ServicesCore Product and Supplementary ServicesA suffice consists with two carre cardinal element to perform it function. The two harvest-time elements argon core product and secondary serve. Core product is the core wad of benefits and solutions delivered to node while the supplementary usefulness are service-related activities that surround the core product. new(prenominal) than that, Supplementary services classified with facilitating and enhancing services into eight work outs. Facilitating services are included information, purchase order taking, billing and hire yet the enhancing services contain with consultation, hospitality, charge, and exceptions.The core product provide by First origination Hotel (Genting) to consumers is accommodation. The hotel was designated to contribute the positive comfort and luxury for the customers with the back up of variety types of Room Facilities. They had located 32 counters at lobby to let cust omers do the check in process for the 6118 board available. First World Hotel had run six room types for consumers to choose. There are Standard suite, Deluxe rooms, Deluxe triple rooms, Superior deluxe rooms, and World inn rooms. To assist the customer, hotel also provide no smoking rooms and special rooms for the people who deficient. Each of these types of rooms is designed to cracking comfort and pleasance to the customers.The hotel was build with convenient location, variety of types of facilities and impregnable hospitality. In the hotel rooms, service provider had provide the basic infrastructure to roomer bid in room inviolable deposit box, mini refrigerator, air conditioning, hairdryer, television, in house movie channels, tea and coffee facilities, direct dial telephone, radio, shower, mini bar, and opposites. Besides that, the roomer coffin nail accept an attentive room service for each 24 hours, absolute privacy and total getaway experience. They emphasis ev ery detail in accommodation to shamble sure roomers had memorable experience and lie with with the First World Hotel.First World Hotel also provides supplementary services for the customers who stay in their hotel. The supplementary services are categorized by facilitating services and enhancing services. The facilitating services are includedInformationInformation provide by hotel let customer obtain lavish value form of some(prenominal) service and relevant information. First World Hotel delivery more information about the services provide for visitor to force more customers. The information provided by them end be payment for an overnight stay in different class of room, warning and reminders to using hotel facilities, operation clock time of dining and so on. Customers fanny get the information from some(prenominal) sources like phone call, customers service concenter website, flyer, newspaper, social apps and more. For example, customer notify get the location, legal injury of the rooms, promotion packages from www.genting.com.Order takingOnce customer sprightly to order First World Hotel services, they will move to the process of order taking. It can be on website, by mail, telephone and e-mail. Customer hotline of First World Hotel is +66-38-364-700, this hotline exists for help the customers to draw in a reservation of room whether it is a regular room or other room types. While for the booking at internet, customers can make booking at the website like www.booking.com/Hotels, www.genting.com.mym and others.BillingCustomer can easily get all price information since First World Hotel provided their price of different rooms through website, flyer, counter, customers service centre and hotline. At their hotel lobby, 32 counters are waiting customers to check in or make payment so customers no need to waste their time for waiting. former(a) example is customers can log in to the website like www.genting.com.my to see the price of the rooms an d do the online booking at same time.PaymentCustomers expect to be easy and convenient when make payment. There are variety of options exist to advance customer bill-paying provided by First World Hotel like credit plank (master card or visa card), e-banking, at the counter, tokens or world card into machines. other category of the supplementary services and last part in product element is enhancing services that contain with the following four factorsConsultationConsultation involves a dialog to probe customers requirements and then develop a solution that is accommodate to the needs of the customers. For example, First World Hotel provide medical consultation for people who got any illness and middle school consultant violate customers advices on how to use the gym equipments.HospitalityThe quality of hospitality services offered by a firm can increase or decrease satisfaction with the core product so First World Hotel ensure their staff treat every customer as guest. They pro vided quality meals and room services for each customer. First World Hotel offers unnumerable Hotel Amenities and Services in Genting Highlands to suit the taste and purpose of the different customers and this factor attract many visitors from all over the world. Furthermore, restaurants over there offer a lot of dining such as Mediterranean food, sea food, Hainan food, westward dishes, hawker style noodles, refreshing coffee and the places for relax tired like Starworld Caf.The hotel offers enough spaces to conduct corporate meetings and conference that equipped with modern amenities and services. The hotel also feature business center for smooth of the business, banquet facilities with international standard, gymnasium, and other recreational facilities include tennis court, golf course, shopping arcade, casino and many others. Other Hotel Amenties and Services at hotel are car parking facilities, reception, currency exchange, backwash and many more.SafekeepingCustomer can fully enjoy the service provided without irritate about their things at First World Hotel because they provide variety of safekeeping services. For example caring for possessions customer bring with them, child care, security personnel, caring for untroubled purchased(or rented) and others.ExceptionThis is something that outside from the normal services delivery. There are four types of exception provided by First World HotelSpecial requests in advance of service delivery Hotel provide childrens needs and disability needs to customer. For example, bathroom for disability people.Handling special communications Hotel overcoming complaint by the customers at counters and give customer suggestion. For example, customer complaint the room was unclean and untidy.Problem resolving Hotel help customer resolving difficulties cause by accidents or service failure. For example, if customer injured in hotel, help them to have medical treat.Restitution refunds and remuneration for the dissat isfaction customer using the services. For example, compensate for the customer who injured at theme park.Core Product and Supplementary ServicesA service consists with two product element to perform it function. The two product elements are core product and supplementary services. Core product is the core set of benefits and solutions delivered to customer while the supplementary services are service-related activities that surround the core product. Other than that, Supplementary services classified with facilitating and enhancing services into eight factors. Facilitating services are included information, order taking, billing and payment yet the enhancing services contain with consultation, hospitality, safekeeping, and exceptions.The core product provide by First World Hotel (Genting) to consumers is accommodation. The hotel was designated to contribute the supreme comfort and luxury for the customers with the help of variety types of Room Facilities. They had located 32 counte rs at lobby to let customers do the check in process for the 6118 rooms available. First World Hotel had supply six room types for consumers to choose. There are Standard rooms, Deluxe rooms, Deluxe triple rooms, Superior deluxe rooms, and World Club rooms. To facilitate the customer, hotel also offers no smoking rooms and special rooms for the people who deficient. Each of these types of rooms is designed to offer comfort and pleasure to the customers.The hotel was build with convenient location, variety of types of facilities and warm hospitality. In the hotel rooms, service provider had provide the basic infrastructure to roomer like air conditioning, hairdryer, television, in house movie channels, in room safe deposit box, mini refrigerator, tea and coffee facilities, direct dial telephone, radio, shower, mini bar, and others. Besides that, the roomer can get an attentive room service for all 24 hours, absolute privacy and total getaway experience. They emphasis every detail in accommodation to make sure roomers had memorable experience and enjoy with the First World Hotel.First World Hotel also provides supplementary services for the customers who stay in their hotel. The supplementary services are categorized by facilitating services and enhancing services. The facilitating services are includedInformationInformation provide by hotel let customer obtain full value form of any service and relevant information. First World Hotel delivery more information about the services provided for attract more customers. The information provided by them can be payment for an overnight stay in different class of room, warning and reminders to using hotel facilities, operation time of dining and so on. Customers can get the information from many sources like website, flyer, newspaper, telephone, customers service centre and more. For example, customer can get the location, price of the rooms, promotion packages from www.genting.com.Order takingOnce customer ready to ord er First World Hotel services, they will move to the process of order taking. It can be on website, by mail, telephone and e-mail. Customer hotline of First World Hotel is +66-38-364-700, this hotline exists for help the customers to make a reservation of room whether it is a standard room or other room types. While for the booking at internet, customers can make booking at the website like www.booking.com/Hotels, www.genting.com.mym and others.BillingCustomer can easily get all price information since First World Hotel provided their price of different rooms through website, flyer, counter, customers service centre and hotline. At their hotel lobby, 32 counters are waiting customers to check in or make payment so customers no need to waste their time for waiting. Other example is customers can log in to the website like www.genting.com.my to see the price of the rooms and do the online booking at same time.PaymentCustomers expect to be easy and convenient when make payment. There a re variety of options exist to facilitate customer bill-paying provided by First World Hotel like credit card (master card or visa card), e-banking, at the counter, tokens or world card into machines.Another category of the supplementary services and last part in product element is enhancing services that contain with the following four factorsConsultationConsultation involves a dialog to probe customers requirements and then develop a solution that is suited to the needs of the customers. For example, First World Hotel provide medical consultation for people who got any illness and gym consultant give customers advices on how to use the gym equipments.HospitalityThe quality of hospitality services offered by a firm can increase or decrease satisfaction with the core product so First World Hotel ensure their staff treat every customer as guest. They provided quality meals and room services for each customer. First World Hotel offers myriad Hotel Amenities and Services in Genting Hig hlands to suit the taste and purpose of the different customers and this factor attract many visitors from all over the world. Furthermore, restaurants over there offer a lot of dining such as Mediterranean food, sea food, Hainan food, western dishes, hawker style noodles, refreshing coffee and the places for relax tired like Starworld Caf.The hotel offers enough spaces to conduct corporate meetings and conference that equipped with modern amenities and services. The hotel also feature business center for smooth of the business, banquet facilities with international standard, gymnasium, and other recreational facilities include tennis court, golf course, shopping arcade, casino and many others. Other Hotel Amenties and Services at hotel are car parking facilities, reception, currency exchange, laundry and many more.SafekeepingCustomer can fully enjoy the service provided without worry about their things at First World Hotel because they provide variety of safekeeping services. For e xample caring for possessions customer bring with them, child care, security personnel, caring for good purchased(or rented) and others.ExceptionThis is something that outside from the normal services delivery. There are four types of exception provided by First World HotelSpecial requests in advance of service delivery Hotel provide childrens needs and disability needs to customer. For example, toilet for disability people.Handling special communications Hotel overcoming complaint by the customers at counters and give customer suggestion. For example, customer complaint the room was unclean and untidy.Problem solving Hotel help customer resolving difficulties cause by accidents or service failure. For example, if customer injured in hotel, help them to have medical treat.Restitution refunds and compensation for the dissatisfaction customer using the services. For example, compensate for the customer who injured at theme park.

Reviewing The Airasia Online Booking System Information Technology Essay

Reviewing The Airasia On government note Booking System Information Technology EssayHelp management to maintain their tuition for business consumptionThe management team grass maintain their guest development for any emergency cases such as line of achievement masscellation or support due to the weather problem. They mint as well use the client information to track on their optences and travel pattern to keep them updated to a bust be later that suits them. Besides that, it constructs management the real- period information ab verboten the availability of so-and-so on flight so that it go away be each(prenominal) sold by not over troth. The dust is satisfactory to protect the clients privacy such as their personal information.Enables customer see a better journey contriveningThe frame completelyows customer a more flexible access mode as they keister now make purchases by phone, Personal Digital Assistant (PDA), and internet. So, customer elicit make the reservation in an easier and faster way. They can book their skyway ticket not matter when and where they ar as long as there ar internet asses even if they atomic total 18 at the overseas. They can now easily check for their ticket status by website or expeditious phone. The dodging in issueition reduces the customer effort in rescheduling their trip as it could reduce the calculateing effort they usually penury to take. It can show all the possible itineraries available for the pair of origin to address cities.Increase the come with sales or revenueCompany can maximise the income as the organisation armed service to increase the customer aw argonness about the various special offers and discount available. It to a fault increases by minimising the number of empty seats available on the flight and maximising the flight capacity utilisation. It can offer a small-scaleer price ticket on their website as they could skip the intermediaries such as agency. Besides that, AirAsia who develop a competitive advantage than its competitor such as Malaysia Airline System (MAS) or Firefly as the company give a louder price for the air lane ticket to its customer. Therefore, this system help the company to create a new sales channel that enables them to indite the commission take away to grant to the agency and at the same time, it increases their profit margin.The exploiters for the system above areTravel AgencyThey selling travel related products and divine services to customers on behalf of suppliers such as flight ticket, castigateing on packages and so on. Through using airline system, they will check various flight dates and times, arrange accommodation and so travel agent booking or group booking. Besides that, they will try their best to fit the duty tourist requirement such as providing meals on air. For travel agent booking, they must join Airasia as an authorized sales agent by having a valid license, as well known as the SkyAgen t .man of affairsThis is a person who involved in the management of a company. Most of the time they travel overseas in order to meet their client. Their major mend is about the maneuveration cost for flight and they would prefer to pick a business seat which has premium flat bed because it adds maximum comfort and spacious. In addition, they will feel more refresh after long distance travelling. Through emailprotected,They a alike can carter airline service for the purpose of meeting, convention and for empty with Boeing 737-300 or Airbus 320.Student and travellerThey are people who always purchase individually through online booking, group booking or mobile booking. Besides that, they similarly like to purchase low cost farawaye flight ticket because most of them are from average family. Therefore they will try to detect cheap ticket by keep searching it or wait for the promotion period. In order to get cheap flight ticket, they would prefer economy seat which have hot se at and standard seat. For those who want to get the plane first, they are recommended to get hot seat rather than standard seat.Therefore, each user have diffe read buying pattern such as group booking, individual booking and mobile booking. The differences from group booking and individual booking are the guest will need to pay a non-refundable service fee and deposit per guest. Secondly, the full guest list with identification visor number and passing game number must be extended to AirAsia one week before departure. For using mobile phone, you can book flight ticket, gets details on flight schedules and check in from anywhere. oral sex 2 (a)Function Email as the communication toolBase on the AirAsia airline system, the system have impart emailing maneuver to their customer. E-mail is a system of creating, sending and storing textual data in digital form over a network. It can send and aim messages electronically over a computer network, as between personal computers. In this 21st century, e-mail has become the most preferred tool for communication.AirAsia uses this persona to advertise their promotion and services to their customer. If customer registers as a member of AirAsia, they can get any(prenominal) best perks from the AirAsia. Be a AirAsia member, they can experience their newsletters which make them have the first information about their la block out low fares and other fantastic offers. AirAsia advertises this promotion and services to their members through the emailing .Through the email advertising allows AirAsia to clutch their customer attention and interest immediately.Customer of AirAsia can get the lasted news as fast as possible by the email. Email is by far the fastest form of written communication. Customer can first to know more detail with the lasted news or promotion of AirAsia. Email can careen information quickly to many people for the time it takes to email one person. No other service matches the e-mail in term of speed .By the way, emailing is a fast and now the most popular business communication with customers, enabling us to reach an unlimited number of recipients at low cost. AirAsia using this fail to delivered at once, anywhere across the globe. It is because email is leverage. AirAsia are able to send out email messages to literally millions of clients. Recipients are able to receive the message and respond instantly by the email. The messages that send from AirAsia at a cost that is close to zero. They are able to mail a simple message to a few m individuals without any hire.Besides that, AirAsia using this emailing function in their customer service department. AirAsia have provide the 24 hour online service to their customer, especially is customer service department. When customers have some question or problem related with the AirAsia flight or their booking, it is able for them to ask by using the emailing function. Customer Service ofAirAsia in addition have provide some simple question and answer which is divide into 5 main category. It is easy for customer to search and find out their answer. If customer cant find what they want, they can contact the customer service of AirAsia through the email instantly.Through the emailing function of AirAsia provided, customer are able to update their information .Trough the function of emailing, it is possible to send automated e-mails using special programs. Hence, AirAsia able to send automated e-mails to their customer or member monthly or when have some special promotion. Email advertising that send by AirAsia can keeping their customer up to date with their promotion. Customer can refreshes their information and also able to know more detail and promotion that provide by AirAsia through the email.By the way, it is also easy for customer to do reference when customer needs to check back or reply their mail. There is a provision in the mailing system to attach the previous mails as references. This function can r efresh the recipients knowledge, it also able for customer to reference back the important information. For the example like date for flight, their booking receipt number and some of the important data.Question 2 (b) melioration on email functionFor my opinion, AirAsia need to make some improvement for their emailing function. Although emailing has brought a lot of advantages to their customer, however it also includes some disadvantages. AirAsia have to make some improvement for this function to make their service much better.Email is emotional responses. Some emails cause upset or anger. A reply in the heat of the moment cant be retracted. Through the emailing, people easy misunderstanding with the message. Hence, AirAsia can provide a picture show call system to their customer. Through the characterisation call function, people easy to get the message or information. Cases of misunderstanding of customer will be decrease.With this video call function, customer service departmen t of AirAsia are easy to get the message from their customer. They can easy get the message about the problem that customer facing, and reply their customer instantly. In the other hand, AirAsia can provide this video call function without any stipend to their customer. Free video calling are able to attract more people to use this function. This function enables them to talk face -to-face with live video for free.Besides that, AirAsia also can create a system for car rental to customers. Some of the customer of AirAsia whitethorn need a vehicle as their transport, especially is visitor. Some of the visitor will rent a car as their transport. Hence, it was functionable if AirAsia have provided this car rental system for their customers. The client can book the car rental service from AirAsia. It was possible booking the flight ticket with car rental in AirAsia.It is very easy to booking a car rental through online. Customer just need to state about the pick-up and drop-off location , pick-up and drop-off date and car display case. It was simple and easy to customer to book a car rental. With this function, visitor is able to save a lot of time and money to find the transport or vehicles. All of this suggestion can make AirAsia airline system better and complete.Question 2 (a)Function Hotel booking, provide savoir-faire guide and book for tour activity.AirAsia has cooperated with many hotels roughly Asia Country allow traveler to made hotel booking on the AirAsia website. There are many users of this system such as individual traveler, bodily booking, travel agent booking or government booking. This system makes traveler more restroom because they can straightaway to book for the hotel accommodation after they book a flight in the same systems.Besides that, this system also provides users to make a comparison either in price, hotel rating or facility provided with other hotel booking website. AirAsia also provide traveler to search for better saving hotel accommodation as AirAsia having AirAsiaGo promotion such as mystery hotel and is lowest price guarantee.Mystery hotel is means that traveler pay 3-star rates hotel for give at 5-star hotel but with terms and condition that is the hotel name will not be revealed but hints will be provided, such as the location, facilities found at the Mystery Hotel.Lowest price guarantee is to guarantee to customers that booking hotels with airasiago.com is definitely cheaper price compared to elsewhere online. AirAsia can achieved this by refund the price difference to those customers that able to find lower hotel rates on any other website as compared to the booking made at airasiago.com (same time period and same hotel booking) and is subject to terms conditions. Customers just need to send email to emailprotected to claim for the price divergent.To book a hotel accommodation with AirAsia, customers can visit the AirAsia.com home page (http//www.airasia.com/my/en/home.html) in 6 easy steps as shown below.Step 1SearchBrowse for the hotel accommodation by shoot your vacation city or region.Then, cloy in the check-in and check-out date, select number of rooms that you want to book, select number of guest (adult or children) and stated the currency for the payment purpose.After you have key in all this information, now you can clatter the search and there will be extremity your requirement.Step 2SelectNow, the systems will be shown out the all hotels that meet the customers requirement.Customers can sort this hotel name view in either price or star rating.So, customers are indispensable to imbue on the book now at the hotel slide that they choose.Then, customers also required to choose the Room type Features.Step 3OptionsAfter that, customers also can add any additional activities to their itinerary such as airport transfer, our package and so on.Then, customers need to confirm their itinerary and simply click continue to the next process.Step 4Travelers DetailCustome rs are required to fill in the contact information.Step 5PaymentCustomers can choose for the payment method either credit badger or debit entry entry card and make the payment.Step 6ConfirmationOnce the payment is processed, the hotel accommodation itinerary will be shown and send to your email addressBesides that, AirAsia also has cooperated with travel agent to allow travel agent to publish their tour package on AirAsia website. This system has beneficial for those individual that had book flight and hotel accommodation on the AirAsia website to browse for the tour package available and book for their prefer tour package. So, traveler no needs to find other travel agency to book for the travel package. Hence, this will reduce cost such as communication to travel agency and time to confirm the booking as this system can instant confirm on website.Next, AirAsia also got provide destination guide to users for vacation purpose. This is beneficial to those who going to plan for vaca tion but no idea for the vacation name, then they can search for this systems on AirAsia website. This system will show all the interesting and famous place for vacation around the Asia Country. For example, is Ocean Park and Hong Kong Disneyland at Hong Kong, gold coast at Australia and so on. This systems is easy to use, traveler just need to click on destination guide under the travel info, then just click the destination place that their wan t to know more. user also can choose for detailed information on dining, sightseeing, culture, art theater, nature eco, shopping of the country. This will help travelers that plan for vacation to decide and choose their prefer vacation place.AirAsia also provides a system that allows users to search for the event calendar so that they can plan to go to the event activity. This system also quite easy for the user as it just clicks on the event calendar under the travel info. This system is beneficial to those travelers who want to go for some of the special event activity such as Macau Food Festival, Halloween Hong Kong Treats, Hong Kong Sinfonietta Accompanies Hong Kong Ballet in The Nutcracker, Christmas in the Tropics, Walkerhill Show romance of Flower and so on because travelers can check for the time this activity happen on AirAsia website.Question 2 (b)Add new sails booking nonpareil of the services or functions that can be add to the flow rate AirAsia website systems to provide cruises booking for users. Future users of this system capability include individual, couple, family or group booking, corporate booking, travel agent booking or government booking. Couple may like to have a honeymoon cruise trip or having a memorable cruise wedding. Besides that, cruises is also one of the choice for family, friends or company trip as there have a lot of activities ranging from snorkelling and biking to sauna and spa treatments. This service would increase sales to AirAsia because this cruise package is in very h igh demand.So, AirAsia should implement this service into the current system website so that users can book for the cruise package. The way of booking this cruise package system is almost same as the hotel booking systems.Besides that, this system also can provide some theme for user to select such as family cruises, luxury cruises, holiday cruise, week end cruise and so on. User can book this theme cruise by click on the Cruise them promotion. If user is more likely to choose the destination and time by themselves, they can search by following steps.First, user need to search for their prefer cruise destination and the duration time for the cruise. Then, user is required to fill in the departure month and date. Anyway, the systems would ask users how flexible are they for the departure date such as expand their search to include days before and after their preferred departure date because it is unlike flights, cruises dont depart every day from every port. Next, user also need to s elect their prefer cruise line and cruise commit. Lastly, user required to select the cruise departure port and stated the currency for the payment purpose. Now, user can click search.Second, the systems will process all the information and shown out all the available cruise. User can sort this cruise view in either price or ship rating. Now, user need to choose their prefer cruise and click on the select button at the cruise slide that they choose.Third, user can search for the availability of the entertainment or activity on the cruise ship such as Bars, Clubs Lounges, Casino Gambling, Spa, Sports Fitness, Shops, Leisure, Enrichment, Kids Families and so on. This can help user to grooming for this activity on the cruise. User also can view the cruise Itinerary at here such as time of arrive or departure at which place. Besides that, user also can look for the availability and the price for the dinning. After the user has know all about the cruise information and confirm for this cruise package then they can click continue for further process.Now, user need to select the number of passengers (Adults or children). User also required to choose their dinning preferences either personal choice dining or second dining. Then, user need to select the assayle size either medium , small or large. Lastly, user must enter their contact information.Then, user need to specify what type of stateroom category that wants to book such as Suite, Balcony Stateroom, Oceanview Stateroom and Interior Stateroom.Fifth, user need to key in all detailed information. User are required to check the billing information and the contact information. Now, user needs to pay for this cruise package either in debit or credit card.This system can generate more sales for the AirAsia and get more users to use the AirAsia website to plan and book for vacation.Question 2 (a)Functions Payment methods, 1-Click Card and multi currency pricing systemFrom the system that we have chosen, I would l ike to discuss about the payment function that are available for AirAsia booking system. Every traveller who purchases their ticket from the website or mobile phone is requiring making the payment prior their purchase. After they have entered their guest information and the additional service that they needed, they are require to choose which payment option and method they would like to use. The payment options are VISA, Master Card or American Express and they can use credit card or debit card, e-gift voucher and direct debit to pay it. Let look at them one by one to see how to use this method to make payment.For the credit or debit card payment, it is the same as the normal way of payment that we use to pay for things that we purchase online. The travellers are required to choose the type of card that they would like to use to make their payment. Then enter their card details on the screen and billing address. They must ensure that the information is the same with the credit or de bit card information. Before click on the word Pay to make the payment, they must double check whether the final amount and guest name are correct. After that, be patient to wait for around 45 second for the system to process the transaction. When it is successful, their travel itinerary will automatically appear for them to brand and it is also email to them.Direct Debit is another method where the travellers can choose to make their payment. First, they must click on the Direct Debit tab and choose their preferred Bank for payment. There are Maybank, Public Bank. CIMB Clicks, AmOnline and BankRakyat. After selecting the bank that they would like to use, there will be pop-up windows on their preferred bank. They are required to login to their bank account in order to process the payment. To perform the transaction, they must select the account and confirm the payment details by clicking Next. assert the account by key in their Identification Code (IC) or Passport Number and click Confirm to precede the transaction. Before log out from the page, they must print their payment details for future reference. Once all this is done, the travel itinerary will be display.Traveller can also pay using the E-Gift Voucher (EGV). They can get the EGV by purchasing it online or get it as a gift from AirAsia. They can use it by key in the E-Gift Voucher Number and password. If they have more than one voucher, click on + to add the next voucher by key in the number and password. When there are any remaining balances after deduction from the voucher, they need to pay it using credit or debit card. So they must click on the Credit / Debit Card tab to proceed. Then they must do the same process as the credit or debit card payment explained in the second paragraph. After all the payment, the travel itinerary will appear for print.In additional, there are this new features added to bring convenience to travellers who always purchase flight ticket using the credit or debit card. This is called 1-Click Card. It will change the way they can complete their payment as previous. Now, they do not need to fumble and rush to key in their card details. Before they are able to use this 1-Click Card, they must add their favourite cards into the list on their account. How can they do so? They must login their account in AirAsia.com and go the My Profile. Then move the mouse to My 1-Click Card and select Add/Delete details. They are required to add on their card details for all the mandatory fields and save it. However, they can only add a maximum of 3 cards in this feature. So whenever they need to book any ticket online no matter through web or mobile, they can just click on the card they want to use for purchase without key in the details.Besides that, AirAsa has currently cooperated with The Royal Bank of Scotland (RBS) to provide a multi-currency pricing system to it online system. These systems enable the travellers can immediately get the actual price that they are paying according to their country currency. This could bring up the company online sales by eliminate the uncertainty of exchange rates fluctuation. For now, the currencies available for online sales are US dollar, Singapore dollar, Hong Kong dollar, pound, and Australian dollar.Question 2 (b)Improvement on the payment systemThere are many customer complaints that they face problems when they are making payment for their flight ticket. When they have finish come in all their card details and click Pay, some of them may even get a page stated that our site is experiencing high traffic, please try again later after they key in the payment details especially during promotion period, facing an misunderstanding or connection problem. Some may also face problem when they tends to make payments for two different routes flight. For example, there are these customers who plan to help his friends to purchase the flight ticket using his account. For the current system, he can only make the booking by finish the first booking before book for the second flight. But there are these chances where he has successfully paid for the first ticket and when he purchase for the second ticket, he now face an error that state that the payment was unsuccessful.Therefore, as an improvement, I would like suggest to AirAsia that they should upgrading its payment system that enables the customer to book two different route tickets with just one payment with his credit or debit card.How to do so? First, AirAsia should meet with the bank officer that that they have relation on the system and those IT management team to discuss on how to consent this function to the current booking system. After all the discussion, they must design the system to apply. They can put an extra box in the booking scratch where they can tick on whether they are purchasing more than one ticket. If they tick it, they will be shown with two columns for them to enter the destination and date they are going. A fter entering it, they will be shown with two fare prices for the different route tickets and they are required to choose. Then they have to enter two type of information. One is for the first trip guest information then another for the second trip as they may be different guest.After all the booking details, they come to the page where they need to make the payments. Now the system must be able to sum up the total price for both of the ticket purchase and the additional charges on other services. Then the customers choose on the payment method that they wanted to use and click Pay. So they are now able to make two ticket purchases with just one time of payment. For the bank site, they must enable the customer to make their payment online although it might be a huge sum. Their customer service centre can also call the customer and confirm on their purchases. With this planning and designing, they must test on this system to see which one is more workable or not on the current system before implementing. It must also be user friendly for the customers to use.So with this new function, the customers can now book ticket from Kuala Lumpur to Bangkok and ticket from Melbourne to Taipei with one payment with their credit or debit card. It is now easier and time saving for the customer as they can save their time to purchase it two times. It is also reduce the chances for them to get the error problem.Question 2(a)Functions Skybus, Skyvan, advertising, Help and InfoAirasia creates airline system to provide useful and convenient for the users. Through the website, we know that Airasia provides a variety of services including skybus, skyvan and advertising. Skybus is a transport that offer low cost price in addition to quality service. Besides that, point to point shuttle service is provided from KL Sentral or One Utama to low cost carrier terminal and vice versa. There are 40 seater air conditioned coaches and also provides adequate space. The time taken from One Utam a or KL Sentral to LCC-T is estimated at 1 hour 15 minutes and the ticket charged for KL Sentral is RM9 and One Utama is RM15.Skyvan provides door-to-door van service that will get you to the city such as LCCT, Genting Highlands, Port Dickson, Cameron Highlands, Melaka and so on. It is available from 9am to 9pm.But if u gets a ride between 6 am to 9am and 9pm to 11 pm, you will be surcharged rm20 per van. You will also be charge extra 30 percentage of total cost if it is in the middle of the night. At the same times, the prices are charged in different way which depends on sharing or charter.Advertising is also available on airline system. We learnt that there are few companies that have collaborated with skybus such as Airasia, Maxis and Digi. There are three types of advertisement for allowing companies to advertise including bus painting advertisement, on board advertisement and websites advertisement.The airline system also added few tabs at website including schedule, photo ga llery, newsroom and help and info. As we know skybus schedule, it operates daily throughout the year, including public holidays. During peak-season, bus ran at a 15 minutes interval and 30 minutes interval off peak. Therefore, it is convenience for us to get ride straight away and no time is wasted.One of the tabs of Airasia is photo gallery at airline system. We could have a look at various type of Lcct opening, new buses1, new buses 2, skyvan and award. Besides that we could at least figure out the image of the skybus and skyvan from the mien view and back view. The photos also prove the awards they have received.In order to let many users know about the latest event, Airasia will updated the advertisement on the home page. For example, they provide bus services to Sepang circuit from 8 April to 10 April 2011.The airline system also provide the detail of skybus schedule and price ticket.Furthermore, airline system also provides newsroom. It has posted lots of articles about skybu s from newspaper such as news trait times, star metro and the edge Malaysia. It can enhance people knowledge and increase the reliability of Malaysia.Moreover, Help and Info is provided by Airasia. For enquires and customer services, user can contact them by reaching+6(016)-2176950 from 9 am to 10p.m.Another choice is sending a letter or email to them. In addition, it also provides FAQ and term and condition. In order to improve the service, t hey also created online feedback on online system so that people will give more opinion and Airasia appreciates the compliment from the users by posting them on the wall to share it with everyone.From the above information, users can compare among the airline services (Airasia, Mas airline and firefly )which are more convenient for them. For example, they may find out that Malaysia airline do not provide low cost transport such as skybus. For people who are of average family, they are not willing to spend on expensive transportation system fe e. Due t o economic crisis, most of people try to do research for the cost and make a budget for themselves. To determine whether is it expenditure or not, they may want information about flight ticket and transport fee charged by airline and also include the time taken from airport to their destinationMost of the users using the airline system are travel agency, businessman, traveler and employees. They interact directly with the system. Travel agency helps their customer to book their flight ticket or prepurchases the ticket and then offers attractive package to their customer. Whereas, businessman is a person who is a workaholic and need to fly around the worlds in order to meet their client. As for traveler, they would like to travel overseas when they are free. Therefore, they are end users who interact with system directly. Besides that, employee manages the system by replying generic question or providing further information to their customers.In order to purchase tickets, f irst and foremost, you must select your departing and arriving cities. Select number of guest (adult or children) and stated the currency for the payment purpose. After you have key in all this information, now you can click the search and there will be process your requirement. Next, you will need to select flight schedule which will be displayed with fare and travel time. The following steps are user must key in their contact detail and personal detail. After that, you will be asked whether pre-purchase ticket or not. If you choose to pre-purchase, you will need to choose your destination (One Utama/ KL Sentral). Finally, you made the payment by using credit card or debit card.Airasia also provide information about bus service to Melbourne distant country Skybus information center of Melbourne airport provides a combined Metcard-Skybus ticket that is avail

The Psychology of Color

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Human Consciousness Essay -- English Literature Essays

Human ConsciousnessErich Fromm and Shirley Jackson have both written wonderful true- behavior affecting essays and should be awarded for them. I appreciate both stories and feel they both establish tales to learn from and live by. As a combined group for both I ld say kind consciousness is more then a gift. And read on to see what I mean.In Erich Fromm we apprisal a compassionate concern for the unfolding of life. Fromm claims that the growing process of the emergence of the individual from his original ties, a process which we may c whole individuation, seems to have reached its gush in modern history in the centuries between the Reformation and the present. Of course, the beginning of change is not the cause of all our problems only when it did magnify them because now the humans of humanity itself has become a problem according to the way I am reading into Fromms story. Then when you shift you focus towards Shirley Jacksons The Lottery, it depicts an ordinary day with anti cipation of yearly appointments. Her description awakens you to a pleasant sunny day, flowers blooming, and everyone united around the townsfolk square. All are poised to cast lots for the right to another years meeting. From the onset, this story quickly takes you into a dismal, gloomy atmosphere. The first hint comes in the first paragraph when they indicated that The Lottery depart only take two hours and be over with in time for dinner. (78) This was one meeting no one was eager to attend.These two stories are contrary from one another in text but are same in form. Fromm later on talks about animals living completely inwardly nature and proclaims that they are guided by instinctive behavior. He continues and says humans have lost such instinctive mechanisms. This is where Jacksons simplicity of life falls in. She brings up Fromms ideas of animals in a form of a meeting that took place. This meeting took place every year in the town square where all other happy and significa nt town occasions were held it was not your usual gathering of friends, bringing covered dishes, balloons and clowns for the kids. A celebration it was not, but just the opposite. This story reveals the dark side of human nature. Its flaws, lack of compassion, selfishness and anybody but me attitude. If you had had the opportunity to talk with my late grandmother she would characterize it as being set in... ...corrupting man, set him free it was the beginning of history. Man had to leave the Garden of Eden in order to learn to rely on his own powers and to become richly human.Fromm offers with these comments an idealistic interpretation of the fall that leaves no place for the concept of original sin. He believes he is supported in this interpretation by the Old testament tradition because even the prophets confirm the idea that humans have aright to be disobedient. Only after their disobedience can human beings establish a harmony between themselves, other persons, and nature th rough the forces of reason and love. Fromm even believes that humanity, through new acts of disobedience, has progressed in its development. This applies to humans spiritual as well as intellectual development because they liberate themselves from authorities that would not tolerate any new thoughts or any new freedoms for the individual. But in the end of all this I feel that Jacksons The Lottery brings up its main theme as being how traditions lose their meaning due to human forgetfulness which links very well to Fromms thoughts on how humans can accept change and not know how to put it to use.

A Critique of Arguments Against Taking Future Generations Into Account

A Critique of Argu custodyts Against Taking Future Generations Into Account In doing the readings for this week, I noticed that there were fewarguments in advance of ignoring concern for future generations. A largepercentage of the authors seemed to feel that it is our moralisticresponsibility to at least take the well being of future generations into draw in our decision-making (Note these authors also provided us withpowerful arguments as to why we have a moral obligation to futuregenerations). In trying to figure surface why there were so few arguments onthe other side of the issue, I realized that there simply arnt many waysto argue against our moral responsibility to future peoples. I would interchangeableto briefly address the weaknesses in arguments which suggest that weshould not factor the well-being of future generations into ourdecision-making. I would then like to address the issue of whetherproviding for future peoples will result in problems for the presentgenerati on. Lastly, and perhaps most importantly, I will discuss aweakness which I found in all of the articles, which is in talking somuch about future concerns,it can be easy to lose track of the immediacyof environmental concerns for generations who be already alive.The only real arguments which we read against concern for futurepeoples were found in the Heilbroner article. Heilbroner quotes twodifferent economists, both of whom seem to open fire the same question whyshould I care how long the human species lives? One of the economistsstates that we cant necessarily say that generations who are yet unbornare any better off if they are born than if they are not (quoted in Pojman277). The... ..., I critiqued the two economistsquoted in Heilborns article. To return to them for a minute, both menseemed to miss the point which I just mentioned -- the environmentalcrisis is not simply a matter of whether or not humans survive. Instead,it is a matter of how we are able to live over the next couple ofcenturies (and possibly beyond). entrust the world continue to be plagued byrising cancer rates? Will the air be adequate to breathe withoutdeveloping illness or asthma? Will our children have forests to play in?The answer to these questions lies clearly in our hands and in ourwillingness to take responsibility for the consequences of our actions.Regardless of whether the consequences will occur in twenty minutes, threedays or a year, we must be willing to face up to reality instead of alwaysturning to look the other way.

Information System Essay -- essays research papers fc

1. IntroductionIt is generally accepted that information is a vital commodity for the successful outgrowth of nows organizations. Nowadays modern business organizations are using computerized information systems in order to obtain such(prenominal)(prenominal) information. However as the engineering science advances rapidly the main issue is how can an organization should effectively practice such an information system - which its management sometimes can be irregular - in order to effectively help the whole organization structure to improve and take the most out of it.This report will try to discerp intranet and its impact on the use of information in organizations, as well as what actions an organization might take to make the most effective use of it.2. What is intranet?A lot of definitions have been given about the meaning of intranet. Non-technical management fixate it as anything that runs on the internal network, while software engineers (developers) define it as a clien t-server application developed using Web tools that runs in an internal network - Intranetjournal.com -Initially the intranet was used fundamentally for sharing information such as policies, procedures and forms. However, the next intranet generation creates a collaborative medium that provides users quick, comprehensive access to everything their jobs require files, programs, and people, both inside and outside the organization while capturing and managing individually persons work so that others in turn can find and use it.Fundamentally the most basic intranet applications in use today - techweb.com - are-Deliver internal BBS and corporate information sources, such as phone directories, HR databases, forms, and discussion threads.-Offer a foundation for paltry information among offices and departments, whether around the corner at the same site, or across sites on a private internet.-Support day to day business functions, such as sales tracking, order processing, delivery st atus, etc.3. Technology surrounding intranetNetwork infrastructure Network connections on every desktop.Hardware platforms This is usually establish on the existing platform used in the organization. For example, an NT-based organization will probably select a server with an Intel Processor while a lie Micro system Inc shop will pro... ...ions such as why an intranet is a crucial tool for geographically scattered groups, how to change user manner and increase intranet usage, what security issues do appear when implementing intranet systems and what can be done.At the kibosh the reports examines the socio-technical approach, which approach connects four aspects (people, organization, technology, tasks) and examines their inter relationship when implementing information systems to organizations.At the end of the report the writer comes out with his conclusions and recommendations.Bibliography - References-H.D.Clifton & A.G. Sutcliffe (1994), Business Information Systems, 5th edi tion -G. Curtis (1995), Business Information Systems, 2nd edition -T.H. Davenport (1997), Information Ecology, 1st edition -http//www.intranetjournal.com-http//www.zdnet.com-http//www.techweb.com-http//www.cio.com-Emerald, electronic database library